‘Hotel for the Holidays' is Full of Characters, But Where’s the Chemistry?

Hotel for the Holidays

Ron Oliver (director), Maggie Lane, Margarita Matthews (writers), Russ Goozee (cinematography), David B. Thompson (editor)
Madelaine Petsch, Mena Massoud, Max Lloyd-Jones, Kayleigh Shikanai, Jami Belushi (cast)

Madelaine Petsch and Mena Massoud star in "Hotel for the Holidays." Credit/ Shane Mahood | Amazon Freevee
Madelaine Petsch and Mena Massoud star in "Hotel for the Holidays."
Credit/ Shane Mahood | Amazon Freevee

Christmas and holiday films aren’t a phenomenon I grew up with. I don’t think many of them aired where I lived, and there was never much of a culture of watching holiday films—there was other stuff to do during that period. I still haven’t got on to the holiday movie train, though, since the start of the pandemic, and the emergence of slightly more inclusive holiday films, I have begun dipping my gingerbread toes in these films from time to time. Cut to 2022 and Amazon Freevee’s Hotel for the Holidays.

Set in New York, Hotel for the Holidays takes place during Christmas and follows super-competent hotel manager Georgia (Madelaine Petsch) who is not only keeping the decrepit Hotel Fontaine afloat but has dreams and ambitions that are much bigger than her role at the front desk. She is friendly with all the staff, especially Chef Luke (Mena Massoud), Georgia’s long-time friend. The film is really Georgia’s story, but along the way, we meet a host of other characters, some of whom are the staff like Luke, Kiki (Jami Belushi), and Milton (Neil Crone), others who are guests of the hotel, including Raymond (Max Lloyd-Jones), Pandora (Kayleigh Shikanai) and AJ (Morgan David Jones), and find out how their Christmas stories pan out.

Hotel for the Holidays is in the Love, Actually style of storytelling, resplendent with characters whose stories are intertwined and appear and reappear as needed. It’s a sweet film, and the creators’ love for New York (or at least the glitzy glamourous downtown core of New York) is quite obvious. But the film lacks charisma and the characters chemistry. Where is the longing and yearning and cheering? Where is the Christmas spirit?

For a film that is chock full of Christmas symbolism in almost every frame, Hotel for the Holidays doesn’t feel all that Christmas-y. It comes down to the absolute dearth of Christmas songs (barring the carollers who appear for a few seconds). The costuming, too, doesn’t capture the Christmas look. No reds or greens, but a lot of blacks, greys, and whites. Strange choice.

By now I’ve figured out that most of these holiday films follow a formula that usually includes a deadline and saving something. We get that Georgia is trying to save her dream, but the deadline feels less set in stone, hence the sense of urgency is missing. Some of the other timelines in the film don’t make sense either, but I’m not getting into that. I also wish that more of the characters played a role in the central story so that they would have more rounded arcs—instead, since Georgia’s dream gets a massive amount of screen time, the rest of the cast is underbaked and unidimensional.

Petsch is known for her work on Riverdale. I’ve seen very little of that show, but enough to know that Petsch is very different as Georgia. She brings a lot of eagerness to her character, but the CW-ness of her performance remains. That’s not necessarily a detractor, it’s a feature.

Mena Massoud is completely wasted as Luke. He has no dimension other than to pine for his love interest. He really deserved a much better arc—Luke is a cog in the wheel, not a main character like the posters would have you believe. Luke also has a problematic Nice Guy™ moment which annoyed me. He almost sabotages a deal out of jealousy but it backfires. I have to say though, the writers (both of whom are women) did write in a scene where he apologizes. Progress for romantic tropes, I guess. I expected since Massoud is literally on the promotional material, that he would have his own storyline, but he doesn’t. His character’s chefly duties are relegated to making Georgia lunches. I wanted to see amazing food being made, why else would you have a chef on the character list?

Characters like Raymond and Pandora had much more fleshed-out arcs, which is fine, but why weren’t they on the poster?

The rest of the characters have their moments, but it all boils down to one thing, love is in the air during Christmas. Everyone gets a love story, even the characters you don’t expect, or even recall are in the film (the credits even remind you of every single romantic couple, just in case you forgot). It’s almost too contrived. What if someone doesn’t want a romance? Or care for a romance? I guess it’s a holiday rom-com, so why am I complaining?

My main complaint is that no one has chemistry, especially not the couples in question. You know who the players are in each romance but you aren’t invested in the outcome of the relationship (romantic or otherwise). There is no connection between these people even though they’re interacting with one another, and there are a few furtive glances. It completely defeats the purpose of the film, unfortunately.

The one part of the film that downright irked me was Georgia’s ambitions. Without going into spoilers, it’s a trope I’ve noticed in holiday films that basically knocks people down a peg in their career ladder for some misguided sense of loyalty and belonging. It’s a terrible message to send to anyone, especially young women trying to achieve their career goals. The film course corrects, but the message, unfortunately, still stands. It’s so bizarre.

There’s a lot of talk about Christmas magic in the film, but Hotel for the Holidays doesn’t feel magical—I guess some of the things that happen are miraculous, but because the story is told with such predictability, there's no real 'wow' moment by the end.

Hotel for the Holidays is a bit humdrum, but it’s also comforting with love stories for people of different age groups, and even a queer storyline thrown in the mix. It’s mindless entertainment. Had more of the characters been provided intriguing arcs, perhaps the story would have captured my imagination. 

Watch it on Amazon


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